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PRIVACY POLICY

​Last Updated: June 9, 2025


Welcome to Snooze Store! This Privacy Policy explains how Snooze Store ("we," "us," or "our") handles your personal information when you use our website, snoozestore.co.nz (the "Site").

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Information We Collect
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We collect information to provide our services and improve your experience:

  • Information You Provide: This includes your name, contact details (email, shipping address, phone number), payment information (securely processed by third parties), and account details if you create one. We also record your communications with us.

  • Automatic Information: We gather device and usage data (like IP address, browser type, pages visited) and general location information through cookies and similar technologies.

  • Third-Party Information: We receive transaction data from payment processors (e.g., Stripe, PayPal) and aggregated usage data from analytics providers (e.g., Google Analytics).

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How We Use Your Information
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We use your information for:

  • Order Fulfillment: Processing orders, managing your account, communicating with you about purchases, and handling customer support, returns, and exchanges.

  • Improving Our Services: Enhancing our Site's design, personalizing product recommendations, and conducting research to better our products.

  • Marketing: Sending you promotional emails (with your consent) and delivering targeted advertising.

  • Security: Detecting fraud, protecting our systems, and ensuring the security of our Site.

  • Legal Compliance: Meeting our legal obligations and responding to lawful requests.

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Sharing Your Information
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We share your information with trusted third parties as needed:

  • Service Providers: We work with partners for payment processing, shipping, website hosting, email marketing, analytics, customer support, and advertising. These providers only access data necessary for their functions and are obligated to protect it.

  • Business Transfers: Your information may be transferred if Snooze Store is involved in a merger, acquisition, or asset sale.

  • Legal & Protection: We may disclose information if legally required or to protect our rights, property, users, or the public.

  • With Your Consent: We'll share for other purposes only with your explicit permission.

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Cookies and Tracking Technologies
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We use cookies and similar technologies to help our Site function, remember your preferences, analyze usage, and for marketing. You can manage cookie settings in your browser, but this might affect Site functionality.

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Your Privacy Rights (New Zealand)
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Under the New Zealand Privacy Act 2020, you have rights, including:

  • Right to Access: Request a copy of your personal information.

  • Right to Correction: Ask us to correct inaccurate or incomplete data.

To exercise these rights, please contact us.

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Data Retention & Security
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We keep your information as long as necessary for the purposes outlined or as required by law. We use reasonable security measures to protect your data, but please remember no internet transmission is 100% secure.

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Other Important Notes
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  • Third-Party Links: Our Site may link to other websites; we aren't responsible for their privacy practices.

  • Children's Privacy: Our Site isn't for children under 16. If we've collected data from a child, please contact us.

  • Changes to Policy: We'll update this policy as needed and post changes here, updating the "Last Updated" date.

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Contact Us
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For any privacy questions, reach out using our contact form.

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